I think truth is that tech companies are really bad at business unless they can scale with free unit economies. Even the unit costs with per seat subscriptions seem insane when you stop and think of the numbers in isolation. Ofc, compared to amount they pay their employees they are cheap, but in other places and industries it looks way overpriced.

R&D is not cheap and similarly executive comp is not cheap. They appear to have made a net income of 1.5 B last year (2025), but if. you look at exec comp, the top 5 execs took in 100 M. If you check all their creamy layer, it is likely they spent a quarter billion in stuff that did not need to be paid if all you had were private taxies :) with an open source app // I exaggerate of course since you need some servers to coordinate this, just pointing out where money goes. If someone could run and popularize an open ride platform, that quarter billion would go somewhere else, maybe to the drivers, maybe to the riders.

They would make plenty of money if they went in to maintenance mode and just kept the lights on development-wise instead of pouring billions into R&D each year.

There's probably a big opportunity in the startup world for building businesses that have an end goal. Like a TV show that has a whole story to tell and then stops... a business that has an entire development plan which finishes and at the end you have a stable business that stops adding features, cuts development costs to maintenance, and just exists.

Like I don't need my taxi app to change, we're good, you can just be done making new stuff.