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naravaratoday at 6:25 PM0 repliesview on HN

A lot of those ‘edge cases’ in the definition of “knowledge worker” are probably the stuff that’s most likely to have significant parts of the work augmented or replaced by AI agents. Like, call-centers are almost certainly going to get turned over in a big way. It’s not like the median tier-1 support operator just reading off a script is much better than an LLM anyway.