Maybe some of these companies will learn to stop appointing awful leadership then.

Having a sleazy CEO like Sam Altman or Elon Musk is a business risk. Many potential customers don’t like these people and they say abrasive and alienating things publicly.

Rolling over to the DoD’s desire for fully automated weaponry is more bad marketing. How many people switched from OpenAI to Anthropic over that? I sure did. Anthropic’s willingness to burn that bridge over an ethical stance said a lot about the company to me.

I’m not going to use OpenAI products for these reasons among others.

I’m also not going to use Cursor as xAI plans to acquire Cursor.

Maybe it’s foolish of me to avoid those companies for such petty reasons, but that’s not my problem. That’s their problem.

It takes years to build trust and hours to burn that trust to the ground. Customers can hold grudges for a lifetime.

This is especially true in a market with almost zero product differentiation.