You can do class action litigation, but that takes years and the lawyers collect 30-50% of any settlement. The economics for customers don't make sense.
The Office 2024 license quoted in comment [1] says that "class action lawsuits ... aren't allowed" (but only if you live in US). Truly free country where you a free to even waive your right to sue.
Right. And IMO it works poorly. It’s extremely common to see a settlement such that the company still ends up ahead on its problematic behavior.