alt Hacker NewsUnfortunately, the manager pushing the outsourcing pockets the money, outsourcing company pockets the money, and the local and indian teams get to be abused and latter gets extra blame for things outside their control.
I would say the problem is heavily structural and linked to few companies that very much pursue lowest possible effort, harming both employee and customer. We had a company that infamously pursued a somewhat similar (just with not as much leverage over employees) strategy in Poland - a common refrain was how other companies would get people jumping jobs from them who gave variants of "I needed some spending money while finishing my degree, escaped as soon as I could" story.
Unfortunately it seems a bit harder to do when some places apparently hire with only category appearing to be "according to census they speak english", then put them on project with minimal training and zero time or space to acquire more training.
Yes - I remember one time hearing someone from a big consulting company make the argument that even the top Indian graduates would work for peanuts (even by local standards) and asking them how likely it was that they’d be that smart but unable to determine their market value.
This was unsurprising after my entire life hearing people complain about declining quality and imported junk while always picking the cheapest item on the shelf at the store, even when they had plenty of money for a better quality option. There’s just a certain mindset which can’t look past the lowest possible price.