In my defense. (1) I can't find the docs (2) I can't find the relevant docs (3) after having read several irrelevant docs they still don't answer my question but the question I need answering isn't actually in the docs.
I would add on that if AI doesn't seem to understand your docs then humans are going to have an even harder time.
I've seen where when AI is asked a question on how to use some particular feature of a piece of software it couldn't get a working answer. I read the documents myself and was just as confused. Then looked up customer tickets around said feature, and they were confused too.
I've taken that as a pretty good metric that if AI can't parse your documentation, your documentation is bad or wrong and needs to be rewritten.
I would add on that if AI doesn't seem to understand your docs then humans are going to have an even harder time.
I've seen where when AI is asked a question on how to use some particular feature of a piece of software it couldn't get a working answer. I read the documents myself and was just as confused. Then looked up customer tickets around said feature, and they were confused too.
I've taken that as a pretty good metric that if AI can't parse your documentation, your documentation is bad or wrong and needs to be rewritten.