ZDR had been turned off. We sent in a request to have it re-enabled (and to disable Fable access for the time being).

Somewhere along the line we also used the self-service toggle to turn ZDR back on. I am not 100% certain of the exact timeline of interleaving events, many of the actions were taken by our Western US folks. Sorry. It's been a bit hectic over the past ~36h...