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musebox35today at 9:16 AM0 repliesview on HN

It is much more reasonable to do it in a visible / flagged way. At least you have visibility over the quality of service you get as a customer.

Silent treatment is a breach of trust, what you buy changes depending on the context based on the goals of the producer. It is like your computer silently blocking ads from competitors at the hardware level, which is crazy. I think they erred on the wrong side of things due to IPO pressure.

At least there is competition from multiple companies. Still it is best to have personal benchmarks for the domain you are working on to have a real evaluation of the value you get for the money/time you spent on these products. Without trust, that might be the only way forward to keep the companies honest.

This happens eventually in all sectors, a good magazine/website that does independent product evaluation is priceless. Sadly, the new ad-driven internet decimated those that worked great in the 90/00s. Still there are independent blogs that does some evaluation and that is better than nothing.