it really depends on if it can do useful actions, and both you and the company can reasonably trust that it will actually do the right thing
IMO it also depends on having a working alternative for when the fuzzy automated system fails to work... except that's the stuff companies want to eliminate in order to (theoretically) save money.
IMO it also depends on having a working alternative for when the fuzzy automated system fails to work... except that's the stuff companies want to eliminate in order to (theoretically) save money.