I had a used 2016 VW Golf and it was a lemon. It would have an average of one serious problem a month. I finally gave up being a professional car maintainer and dumped it, taking a huge loss because it was effectively worthless on the car market despite only being 8 years old. Fun car to drive, but what's the point if it doesn't work reliably? I completely lost my trust for VW vehicles after that.

Not surprising to me at all that their software is a similar high quality experience, but in general I think it's weird that cars have to be connected to the Internet anyways and I doubt the competition is substantially better.