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Baloogatoday at 6:25 PM1 replyview on HN

They know, because in their personal capacity, they hate interacting with AI customer service agents from other companies.

But their bonus depends on driving down costs in their company.


Replies

lukantoday at 8:04 PM

"They know, because in their personal capacity, they hate interacting with AI customer service agents from other companies."

I believe at a certain level, you have real assistants for that.