My company recently switched from Google Suite to Office 365.
Both are web apps.
It’s NIGHT AND DAY. Google did everything instantly. Outlook doesn’t.
This morning Outlook decided to spin for 30+ seconds (at which point I gave up) showing a folder. I get a modal pop-up telling me I have to “refresh” teams multiple times a day. Search always fails the first time. Always. Then it works. Some.
I agree. It’s not web tech. It’s MS not caring.