And Google would probably say the same thing Microsoft used to say back in the day. Their customers aren't asking for the ability to manage profiles in Firefox. I wouldn't doubt for a second that it's true.
Almost nobody outside of the minority of internet users fighting against chromium hegemony cares about Firefox. Firefox lost its casual users years ago. Hell, even most of those people sticking with it out of principle are doing it while gritting their teeth. It's been a subpar browser for a long time and the Mozilla organization kinda sucks.
Why would any for-profit enterprise waste their time or money on Firefox?