alt Hacker NewsThat's the wrong way to look at it. They are pricing their product at whatever çost and people pay them that it works. Most people contact support if it doesn't work. Does not matter if it's 10 bucks or 1000.
That's the wrong way to look at it. They are pricing their product at whatever çost and people pay them that it works. Most people contact support if it doesn't work. Does not matter if it's 10 bucks or 1000.
Not sure if you ever worked in support, but the vast majority of cases it is users not understanding your product, not reading docs etc. Rarely it is actual bugs.