alt Hacker NewsDid they need to give them all of this?
customer names, phone numbers, email addresses, physical addresses, support case data, sales-related data.
Did they need to give them all of this?
customer names, phone numbers, email addresses, physical addresses, support case data, sales-related data.
Generally yes, if you want to use a Customer Relationship Management system like Salesforce. Customer names, contact information, and info about what they bought from you is table stakes data for CRM is it not?