The IRS wanted a full 3d scan of my face to prove identity AFTER I already had a working account used every year for the past 3+ years.

They asked for feedback after I canceled the login, I gave very candid feedback in a form.

Then they asked if I would give an interview.

You know why I wanted to log in? To claim a $7 refund.

They ended up mailing it.

Then you sign in using your eID which is both highly secure and tied to your personal identity. Government services don't need 3rd party are-you-a-human verification, not when your account is tied to your identity.

(this is from the Netherlands where you can use digID [0] to sign into government services and ID-bound 3rd parties like insurance, mortgages, pensions etc)

[0] https://en.wikipedia.org/wiki/DigiD

Then I would opt not to use the computer for this task, and instead call, visit, mail, or fax the government agency.