> What if their position represents their values
One of my best professors often asked me:
"what are you trying to achieve here?"
Every time they asked this, it always put me into a deep thinking mode. In some cases it did trigger defensive mindsets, but I think having to actually engage by taking a step back and think deeply is for the best if you want to have any hope of changing your mind on something.
“What can I do to resolve this?”
“Hmmm. I cannot go back in time, but if you’d like I can sit quietly with a contrite look while you spew abuse at me for 10 minutes. Does that work?”