alt Hacker NewsCostcos tech stack is frankly unconscionably bad. It’s the one way in which Sam’s Club crushes them.
There’s no reason they couldn’t do basically all of the good things mentioned in this article plus have a functional website, let me scan and pay with my phone in store, have a handheld scanner at each register, etc.
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bell-cot • today at 2:07 PM
Very few people are shopping at Costco for their tech stack.
And maybe it's just their talented/experienced/numerous staff, but my in-store experience with their tech is as good as it gets. Stuff just works, and works quickly.
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> a functional website
It works for me. Am I holding it wrong?
> let me scan and pay with my phone in store
That's already beginning to happen: https://www.cheapism.com/costco-scan-and-go-technology/
> have a handheld scanner at each register
I've seen handheld scanners at each Costco register that I've ever paid attention to.