"the absolute worst shopping experience I can think of"
Indeed:
* Short opening hours
* checking the membership card at the entrance
* cell phone salesmen inside
* item locations change randomly
* items randomly disappear for weeks at a time, as if Leonid Brezhnev was in charge of restocking
* waiting at the exit for someone to check your receipt
* for a while, they'd check your receipt at the self-checkout and then check it again at the exit
* 1970s level IT, inaccurate inventory information
Microsoft used to give a cash bonus for patents; I imagine Costco has a bonus program for new ideas to make the shopping experience worse. Some ideas:
* throw lit firecrackers into the crowd
* pour oil on the floor so people slip
* complete darkness inside the store
* every 10th person at the checkout has their credit card cut into pieces