My biggest issue with touchscreen controls is that they are not ergonomic.
1. Usually they are high on the dash, higher than where conventional controls would be
2. You cannot rest your hand on the surrounding panel to press them, because this will cause unintentional presses on other buttons
Resulting in two problems:
1. Because of the above, you must activate more muscles to steady your hand and arm in a moving car to accurately press them. This is less comfortable and leads to frustrating misclicks
2. This increases the amount of time required to use the controls, which is annoying for infotainment, but dangerous for anything safety related
Neither of those are a problem in my 2015 Tesla Model S for the buttons that control the climate control or media player.
It seems to me that many of the problems that people report related to touch controls are more to do with how they are laid out than the fact that they are touch controls.