alt Hacker NewsI remember trying to cancel NYT subscription a few years back and it was almost impossible. I didn't expect it from such a reputable establishment.
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This is where getting it via Apple’s App Store is nice for consumers.
I (a non-American) had a NYT subscription through the iOS app some years back and cancelling it (like any other subscription through the App Store) was as as simple as:
- Open Settings
- Tap my account
- Tap Subscriptions
- Tap the New York Times option (or whatever it’s called)
- Tap Cancel
While the gate keeper aspect of Apple may not be good in many ways, at least we get this kind of benefit from it.
I ended up having to dispute credit card charges from Patreon because I couldn't solve captchas needed to log in or to talk to support. I won, but it was an annoying process, and now I use disposable/virtual cards.
As someone who doesn’t live in the US, it was hilariously impossible: you had to call on the phone a number in New York, which never picked up, so you had to pay hours of internal call, or send a fax, something I hadn’t done in two decades…
Thankfully, I had a bank that used technology from this century, including a disposable credit card number. I stopped paying and that lead them to them calling me.