For what it's worth, I just tried cancelling my NYTimes subscription to see if it was still as bad as I'd remembered, and aside from desperately begging me not to leave, it was quite simple. No need to contact support. I wasn't planning to go through with it, but I still got a nice discount for the next year, so.. thanks!

Anything Condé Nast too, which is pretty much everything. Nice office in the World Trade Center tho so they’ve got revenue figured out.