I feel the same way. One of my client insists it’s amazing as a marketing tool, helps go through notifications, draft personalized emails..etc., He asks for user metrics from Telegram and gets report…etc., But I am very conflicted. How do you trust the numbers it returns, how will you catch issues in emails if each one is customized and there is no draft review? It’s not my domain of expertise. So I don’t say anything. I just rationalise it as startup culture.