> Find another health app/service with more preferable terms if you don't like it
It never ceases to amaze me how many people defend the Darth Vader style of buying a product: "I am altering the deal; pray I don't alter it any further"
I assume it must be rooted in the just-world fallacy: "Clearly anyone affected must not have been careful enough or did something else wrong. Since I'm careful with my purchases, negative consequences couldn't happen to me."
Related reading: https://blog.codinghorror.com/they-have-to-be-monsters/
Your analysis reiterates the popular but fallacious motifs. The real issue is that people don't read the contracts they sign, so when they buy something they imagine that it will do all they expect and probably more from the time they buy until it falls apart. Then they're surprised when Samsung does something permitted by the contract. Then they get annoyed because they feel entitled to something that no one agreed to.
This seems to be a major stumbling block in the popular understanding of business: contracts, agreement, consent matters.
What you might be implying with the reference to the JWF is that there should be a ceiling for retail contract complexity. I'm just guessing, it's not really clear.