Reading this makes me feel like we have not learned any lessons at all in software engineering and UI design since the 1980s.
There were lots of very in-depth UI studies in the 90s, which were implemented in the second half of the 90s and early 00s. Then someone let “designers” in the door and it was all thrown out.
IBM CUA (1987) should be required reading https://en.wikipedia.org/wiki/IBM_Common_User_Access
There were lots of very in-depth UI studies in the 90s, which were implemented in the second half of the 90s and early 00s. Then someone let “designers” in the door and it was all thrown out.