alt Hacker News> No, Dell will not give you a refund for something purchased at a retailer.
They're legally required to.[1]
[1] https://lovdata.no/dokument/NLE/lov/2002-06-21-34/KAPITTEL_5... Section 35
Edit: Forgot there's an English version.
Replies
demosthanos • yesterday at 6:14 PM
Fair enough, I didn't realize Norwegian law had this provision. EU-wide and US law do not, so this is pretty specific to the Nordic countries from what I can tell.
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I don't understand how this functions in practice: if business A sells a widget to reseller B who sells it to reseller C who sells it to the customer, there's multiple layers of markup. How can the original manufacturer be expected to refund the purchase price?
Reading the law, it does not say that the consumer is entitled to a refund.