>This is much, much simpler than you think it is. Passkeys are just passwords that require a password manager.
The issue isn't what passkeys _are_ (e.g. explaining they are like public/private "ssh keys" and hoping that type of explanation ends the confusion).
Instead, it's the workflow around passkeys. The websites show very confusing dialog popups and choices that a lot of normal people will not understand. This is a good article with screenshots showing the confusion: https://arstechnica.com/security/2024/12/passkey-technology-...
I have senior citizens asking me about passkeys because their bank and medical websites keep reminding them about switching to passkeys every time they login into their accounts. My recommendation to them is not to do it unless they have a simplistic single vendor setup such as only Apple iPhone and MacBook with iCloud Passwords app. If instead they have a mixed Windows + Apple setup with 3rd-party password manager, they could accidentally put a new passkey into the os or browser instead of their external password manager and not realize what has happened. This happens because the different parties implementing passkeys all have different agendas that suits their interests and that's what makes the workflow confusing for normal people.
sadly it seems like most of the banks I use still enforce antiquated password rules, no MFA and rely on stupid questions most of which can easily be guessed from public records.
So you're saying that if you're inside Apple's walled garden, it works really well! Hmm...
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You're agreeing precisely with the parent commenter that passkeys are, from a user's perspective, just passwords that require the use of a password manager. The difficulties many people have understanding or using passkeys are valid to point out and criticize, but they're precisely the same difficulties people have moving from the paradigm of "memorizing or writing down all my passwords" to "using a password manager."
I don't think you're giving those seniors good advice. When the banks ask people to "switch" to passkeys, they're not removing the passwords; they're adding passkeys as an alternate login mechanism.
If you lose your bank passkey, (e.g. if you put it in the wrong password manager and you can't figure out where it is) you can just sign in with your bank password.
In the worst case, banks actually don't make it very hard for seniors to reset your password/passkey; just show up at a branch with photo ID, your bank card, and your PIN, and a teller will help you reset your credentials. They do it all the time.
And, remember, seniors could also put a randomly generated password into the wrong password manager. In that case, they'll either have to reset their password, or they'll have figure out what they did, retrieve their password from the OS password manager, and transfer that password to their preferred password manager.
The exact same story applies to passkeys, except, because passkeys can't be copied and pasted, you'd have to figure out how to use the finicky app-to-app transfer system ("Credential Exchange Protocol"). That's probably too complicated for most seniors, so falling back to a password is almost certainly their best bet.
The what and why make sense. The how is poorly done. People are generally familiar with passwords but passkeys are different.