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redbelltoday at 12:10 AM3 repliesview on HN

My excitement about Anthropic had fabled-out dramatically when they suspended my pro account about two weeks ago within just 12 hours of fair use.

I was really mind-blown when I tried Fable 5 for the first time to help me improve a game I was working on but shortly, they decided that I had a suspicious activity and suspended my account without a clear reason.

I submitted a an appeal describing that I am 100% sure I haven't broken any rules and that it was my very first project but, unfortunately, after about 20 days now, nothing seem to be happening.

The thing that hurts me the most is that I had the same experience in the very first days of Anthropic. They suspended my account immediately after I submitted the first prompt, I commented back then (https://news.ycombinator.com/item?id=39698788) and fortunately, someone from Anthropic reach out to me via X and helped me get my account back.

To be honest, I haven't used Claude much since then but when I decided it's time to give it a try, they locked me out again! For reference, the account I used recently is relatively a new one but the activity is crystal clear that it is fair use.


Replies

wavemodetoday at 3:00 PM

Are you outside the US? And/or are you using VPN? Those are the two things that come to my mind that can cause overzealous security monitoring to flag someone.

Another explanation could be the content itself. Does your game have anything at all to do with computer hacking or sexual content? Is there graphic violent language? People commonly report being unable to use AI to work on such things due to guardrails.

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Syntaftoday at 2:49 AM

There’s got to be more to this story, what exactly were you up to with these models?

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copperxtoday at 12:38 AM

Which model did you use to write/correct your comment? It is annoying but not as annoying as Claude prose.

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