alt Hacker NewsAnd unlike OpenAI, Anthropic don't seem to reset weekly usage quotas after an outage.
Anthropic seem to be both letting their competitors outplay them and making unforced errors (like the anti Open Weights models stuff and the frequent Fable->Opus downgrades for 'safety').
Outages are inevitable in this early high growth, rapid development era, but tactical errors are not.
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It was a one hour outage on a weekend. Unless you have an enterprise agreement with an SLA it's a bit silly to expect any compensation.
Yeah, they can't guarantee a SLA and cost reimbursement policy, such a shame
They do reset weekly quotas periodically, I'm not sure how they determine when.
Anthropic going through their god-complex arc after getting hit with export controls
And yet demand outstrips supply; so they must be underpricing for the quality level they are hitting.
Anthropic would give out resets like OpenAI if they had capacity to do so, it's not like they haven't thought about doing the obvious.
OAI waits until overall cluster demand goes down before giving out a reset, they just happen to have much more spare capacity than Anthropic.