The problem is that a layman has no way to know if what the llm told them is better than experts around them, or even just remotely correct. A wrong response and a correct, informative, helpful response look exactly the same, the LLM will express the same level of confidence and will defend them in both cases.
So, on one hand you can get an expert take that might be wrong, but is linked to an actual person, with a reputation and some level of ownership. On the other hand you have an over confident LLM that might be wrong and has no reputation, no ownership. How does that actually improve things compared to the older status quo?
This argument can be applied to anything LLM generated, and doesn’t pan out. An LLM can quickly respond with cases, interpretations, and standards in minutes as a defense to its claims. You can then independently research online if you believe those claims to be correct. With a lawyer you’re lucky to get a response back in less than a week and to have your name spelled correctly on the documents they return to you.
Your argument that ownership and reputation generally ensures better answers than agents is absurd.
It is entirely clear that is it not the case when I compare agent generated apps with what contracted software teams have produced.
For medicine it is likely worse.
Doctors do care, but they have to give an advice based on their 15 year old knowledge - they simply can't read through 83 papers in a quick session.
I think it is a matter of time before we see the first insurance companies assign greater risk to human advice (legal, tech, medicine, etc.) than to agentic advice.