logoalt Hacker News

richwatertoday at 2:10 PM3 repliesview on HN

The real cost of air travel continues to go down as customers really only discriminate on price. Airlines have tried before to compete on other facets but everything failed.

The best you can do is look at specific carriers, and more importantly specifically what aircraft you'll be flying on.

A cross country flight in economy is going to be more comfortable in a Delta A220 than a United 737 Max. However, because of hubs and lack of competition many non-mega metros don't really have a large amount of choice.


Replies

Sleakertoday at 9:29 PM

Im not sure airline history agrees with you. My cursory knowledge from prior posts on HN like this had mentioned regulation/deregulation played a huge part in shaping the ways that airlines competed. I've heard that airlines don't compete on price/feature as much anymore because they don't have to, and kickbacks from all the credit card offerings/deals. Anecdotally I've noticed this year major airlines pulling out of certain hubs (southwest) so there is even less competition, but prices still seemed to go down among the remaining options!

Im not sure how accurate this is, so willing to be shown differently!

nradovtoday at 9:45 PM

That's not completely true. Delta Airlines became the most profitable of the four major US carriers specifically by focusing on an improved customer experience. This allowed them to charge slightly higher ticket prices, and led to increased usage of their branded credit card. United Airlines is now trying to mimic that model. Of course we've all had some bad experiences on Delta but the statistics show that on average their performance and customer satisfaction is higher.

datakantoday at 2:34 PM

Maybe, I don't know. Sprit Airlines closing up abruptly like it did may refute your premise. They were the cheapest of the cheap, people hated them and now they are gone.

show 1 reply