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Graziano_Mtoday at 4:53 PM2 repliesview on HN

I decided I would never buy an LG monitor after mine broke and I had it shipped back three times for diag and repair. Each time it broke again soon after. They finally agreed to RMA it, but that didn’t mean a new replacement, it meant a refund, and not even for the whole price I had paid. Unfortunately the price had gone up a few hundred dollars since then, so I couldn’t even buy a replacement. This basically means they sold me a junk monitor I had to deal with for a year and then tried to get me to give them an extra $300 to roll the dice that the next one would work properly. I bought a BENQ instead, and it’s been solid.


Replies

CharlesWtoday at 5:04 PM

That sucks. I've used an LG UltraFine 5K with my Mac Studio for years and still consider it one of my favorite tech purchases ever, so I feel lucky I've never needed their support services.

TacticalCodertoday at 6:02 PM

> I decided I would never buy an LG monitor after mine broke ...

Sheesh it's bad luck.

I've got an ultra-wide 38" LG monitor since 2017. Nearly 10 years and that thing is used daily and still running strong.