This is such a nice piece, this is how people should write about AI. Specific, grounded to how the tools are actually being used, and quantitative. There is so much bad AI commentary that is incredibly vague, divorced from any actual use cases, or written by people who don't actually use the tools. It is good to see a critique that is "here is a thing AI is bad at and measurements to show it" rather than gesturing "here is why I think AI is problematic for society."
It is rather different but another piece of research I liked for the same reason was this report that interviewed Boko Haram members about how they used AI to assist terrorism. You get these interminable online debates that are so unproductive and reporting that is specific is such a breath of fresh air.
Yes, more like this please, universe!