It's wild how bad the experience is working for top level sports teams can be. Many (in the US at least) have an absolute lock on massive profits and value increasing like crazy ... but they operate like the cheapest small business that can't bother the new guy a chair that isn't broken.

Based on the quality of their World Cup ticketing website, I’m not surprised. That was the worst ticketing experience I’ve ever endured.

Are you talking about EA or FIFA?