canine - dog = expertise

It's pretty obvious that for some questions a novice wont be able to drive the conversation towards an "answer". A novice may also not be able to understand an answer either. But there's a more subtle failure mode.

The vernacular used by an expert and novice to describe the exact same problem lead to different traversals of the information space.

For example, I recently asked ChatGPT a medical question using plain english. It gave me an imprecise vague response and told me to call 911. Repeated prodding did not fix this, so I asked the exact same question using medical jargon and in one shot I got what I wanted.