alt Hacker News> I've seen in first hand that people struggle installing Steam. Yes, "people" in the plural. But just because some people struggle with it, it doesn't mean that installing Steam isn't an objectively easy task. Your friend's experience doesn't change the fact that building a website is something that an average person can do in hours if not minutes.
I think I would define "easy" with reference to the % of people who can do it. I don't know what that is for Steam, but there's a (now dated) survey of computer literacy in OECD that I keep coming back to in order to set expectations for what "average" looks like: