The bad part is that Microsoft (generally) used to have some of the best QA in the industry, and that was somewhat extended to Xbox. But they laid off their QA team a year or two ago because "AI will change everything!"
>The bad part is that Microsoft (generally) used to have some of the best QA in the industry
Blame Satya Nadella. He fired testers and turned customers to helpless beta testers.
QA got laid off all decade ago. It's been 10 years of bugs like this weeks breaking boot on Dell's.
This definitely does not extend to games. I remember microsoft games having terrible UX over a decade ago (not the game, the account garbage around it).
> But they laid off their QA team a year or two ago because "AI will change everything!"
They gutted QA in 2014, ending their software development engineer in test positions, and suggesting the developers should test their own code to get velocity.
Subsequent releases were worse than before, and things have compounded since then. Hard to say that laying off the rest of the team made a noticable difference.