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yellow_leadtoday at 6:49 PM4 repliesview on HN

At one point in the article, the author asks Cloudflare's bot if they're launching a Wallet product, and it says no.

> There is no such product in our documentation or dashboard, so treat any email, website, or message claiming to be "Cloudflare Wallet" as a phishing attempt.

What's the point of adding these AI chatbots if they're hopelessly uninformed about your products?


Replies

inigyoutoday at 9:40 PM

The point is to show how AI you are.

devindotcomtoday at 8:40 PM

heh yeah I ran into this with one of the few times I used claude desktop. it had no idea what features it had and didn't have, where buttons were in the app, etc. isn't that kind of a core category of knowledge you'd want the chatbot to know?

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bakugotoday at 7:15 PM

The point is to signal to investors that they're all-in on the current fad, thus making the stock price go up.

mirashiitoday at 6:54 PM

What’s the point? To save money paying a human to man a support email. That human would have also been hopelessly uninformed for all the same reasons.

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