The terms are defined in the sales agreements on the platform. Both parties abide by the terms throughout the transaction. We do not release any payment to the sellers until the buyer certifies that they have done the inspection and they are satisfied with the purchase. Throughout the settlement steps, we ask for evidence from both parties.
Contract is essentially pre-defined on the platform, and the parties need to agree with it to trade on Stoa. Establishes mutual trust among both parties.