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India has paved the way for charging merchants a fee on UPI transactions

155 pointsby monkey_monkeyyesterday at 7:25 PM187 commentsview on HN

Comments

sieveyesterday at 8:10 PM

Pennywise, pound foolish decision.

India is forced to subsidize farmers to the tune of $37B JUST for urea. Governments routinely offer free bus services to women, free cash handouts to women, free electricity to farmers (who then use the power to pump out groundwater and grow paddy in areas otherwise not suitable for it). The list goes on.

A $1B subsidy to eliminate friction on the payment front is peanuts.

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gsayesterday at 8:47 PM

I really hope cash transactions become a little more normalised in India.

The UPI experience is built for a single audience in mind. It has changed the way people transact in India but at the same time it's been an absolute nightmare for a tourist to play along. The only route for a tourist to use UPI is via third party apps, which charge a markup for loading money (3%). But let's say you accept that as a part of travelling - the limitation of tourist wallets is that they can't be utilised for P2P payments - exactly what UPI is most used for across the country.

Alternative, since no one accepts cash anymore, is that I have to carry thick wads of cash so I can hand out exact change. That still gets you the stink eye because most vendors don't like to deal with cash anymore.

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digitalPhonixtoday at 10:01 AM

> Servers have to run, transactions settled, fraud detected and the system protected against cyberattacks. For years, the government has helped compensate banks and payment firms for providing a service that has effectively been treated as public infrastructure.

Sounds like it should just be public infrastructure and the government pays to maintain it.

Governments have paid to maintain a finance system since the introduction of token money (by minting the currency as a public good; also funding policing to prevent counterfeit) so this is effectively the same.

blfryesterday at 8:34 PM

Isn't 0.5% very competitive and basically nothing compared to taxes on the transaction?

Here in Poland we have a budding "save cash" movement. And they make some good points about freedom and privacy but are the loudest about the processing fees when mostly it's a way for smaller merchants to avoid paying taxes. Which is fine, I think they should be exempted anyway, but let's not pretend that it's the 0.5% in fees rather than the 30% in taxes.

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Karthick81yesterday at 9:18 PM

UPI payment has enabled tracking actual sales data and helped with tax collection. This is an intangible benefit which is likely to go away with the introduction of the fee.

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autoexectoday at 9:28 AM

Forcing people to scan a QR code to get a price and pay is a great way to charge people different prices based on whatever data you have on them. Everybody is just taking photos never knowing what the last person to take a photo was asked to pay for the same product.

HaloZeroyesterday at 8:31 PM

0.3-0.5% is still nowhere near the rates of visa and mastercard. Does UPI offer the same level of fraud protections or is it a free for all like Zelle is here in the states? Especially if they limit to > 2000 rupees.

Hopefully they allow foreigners some track to access UPI in the future.

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quesomaster9000yesterday at 8:53 PM

> the system is now available in some form for payments in 11 countries outside India.

I see this often cited, but in reality it's a farce. "UPI is international" the staunch defender says, so I rebut "Yes, in one place at the Eiffel Tower... everywhere else? The French have no idea what UPI is, and your bank will charge you stupid FX fees for card payments".

Meanwhile if I'm in India, people look at me weirdly for paying with UPI yet most won't take card payments outside of tourist areas or it will get declined because foreign cards are blocked - and if you try to pay cash suddenly nobody has any change, will refuse to take the 20 rupee note they gave you yesterday, or have concerns about whether the notes you literally just withdrew from an ATM are legitimate - meaning you can end up with notes that are defacto unspendable despite being perfectly legal tender and in acceptable condition.

And as a tourist... you want UPI? There are a few ways but they're byzantine, apps locked to the Indian App Store (for tourists?), in-person KYC upon landing, very low first-payment limit, topup/signup and idle fees that push the net fee % easily into the 5-10% range.

Lets look at a perfect example... you pre-KYC on an app ahead of your trip on the one app that allows remote KYC, but you can't load money onto - first you must provide your visa, but the eVisa doesn't count they want the actual visa stamped in your passport. You land, immediately after customs you submit the picture of your visa stamp and wait an indeterminate amount of time, it could be 8 hours, or 24 or 48 or it could get rejected and you could be required to do in-person KYC (either you go to them, or they come to you within a ~5hr window... but only in the major cities).

So day 1 it's impossible to use UPI. It gets approved on day 2, you take a taxi somewhere maybe a nice restaurant, your UPI is now loaded with INR and you try to pay the driver... Your driver has a personal UPI account, you can't pay him! You only have cash... Large denomination INR notes because that's what the ATM provides, he doesn't take card and refused to admit he has change. You eat the already inflated cost and swear to only use app-based services (assuming the Taxi Mafia hasn't had them banned in your city).

You get to the resto and enjoy a meal with your friends, it's a nice place and somewhat expensive, you come to pay, the bill is reasonable and you think "I will pay with UPI", you try paying, it's a business account so should be OK! NO.... You have exceeded your first-day limit! Waiter tells you there is no card machine, and they have no change for cash...

Eventually you leave India, there's a non-trivial amount left in your tourist UPI account, you look for somewhere to withdraw it back to your card - no physical counters open at the airport, you request a withdrawal via the app... it never comes, the next month you get hit with a 500 INR inactivity fee, your visa expires and the app shuts down, next month 500 INR inactivity fee - can't make support requests through the app any more because your visa is no longer valid... Your balance slowly goes to 0 because you didn't think to spend every last rupee on your way out so it gets eaten by the system.

I say a small sub-1% fee on UPI is fine, it's great infrastructure when it works, but more needs to be done with global UPI integration. I have QR enabled payments available across maybe 10 different countries and India sticks out as being the one that's consistently an absolute pain and actively works against you.

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wewewedxfgdfyesterday at 8:27 PM

The Australian experience of allowing a transaction fee is simply that every single transaction adds the maximum amount.

After whatever maybe 15 years that have banned the practice.

jmward01yesterday at 9:51 PM

Yesterday an article on tipping hit HN and this reminds me of it. When you remove barriers people spend freely. Start throwing stupid pause moments, the value doesn't match the advertised price because of x fee, y tax, z undisclosed service or an outright wall screen begging for a tip, and people slow down their purchasing. It will be interesting to see an impact here if this goes through and it could be instructive to the value prop that tips bring to industry. You may think you are externalizing a cost but maybe you are really harming sales.

TheqOtoday at 2:34 AM

    ...That may be about to change...

    ...The government has yet to decide the rate or exactly where it will apply...

    ...One option reportedly under discussion would target transactions above 2,000 rupees at larger merchants, leaving small businesses and low-value payments untouched. Transactions above that threshold account for only about 4% of merchant-payment volumes but roughly 67% of their value, according to brokerage firm Jefferies....


So discussions are at an early stage and an excited journalist has made a international article out of a national one. It's up to Indians to make clear what they are willing to tolerate in this consultation phase.
hx833001yesterday at 10:52 PM

This is very surprising because the proposed rates would equal or be higher than regulated interchange for Visa and Mastercard in Europe.

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uwagartoday at 9:37 AM

if everything the govt provides has to be levied a fee, what is the tax collected for? oh probably buying weapons from usa, israel, uk, france and russia?

rramadasstoday at 7:17 AM

Key Points:

The government has yet to decide the rate or exactly where it will apply, but proposals under discussion include a merchant discount rate (MDR) of 0.3-0.5% - a small fee paid by a business to the banks and payment companies that process its UPI payments - on larger transactions at big businesses.

The government says consumers and person-to-person UPI payments will remain free. If merchant fees are introduced, they will apply only to some transactions above a set threshold, at a nominal rate, meaning most UPI payments will remain free.

One option reportedly under discussion would target transactions above 2,000 rupees at larger merchants, leaving small businesses and low-value payments untouched. Transactions above that threshold account for only about 4% of merchant-payment volumes but roughly 67% of their value, according to brokerage firm Jefferies.

That could generate a sizeable new revenue stream - up to a billion dollars, by one estimate - for banks and payment companies while leaving the everyday smaller payment to the neighbourhood grocer effectively unchanged.

ChrisArchitectyesterday at 9:07 PM

Title is: UPI: India built the world's biggest digital payments miracle. Now comes the bill

adityaathalyetoday at 7:45 AM

Summary reflection:

As a happy user of UPI, I think is incredible. I want it to be more resilient, from our national economic standpoint. A (small as possible) fee, judiciously applied, will hopefully create generally constructive back-pressure on the digital side of the cash economy.

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Why the oxymoron; "digital side of the cash economy"?

Zero-cost-to-consumer one-rupee instant transaction system is basically cash economy. Because, at least here in India, our so-called "informal sectors" have switched wholesale to it in Metro to Tier 2 cities. Significantly in Tier 3 cities and smaller towns. And non-uniformly across rural / village panchayat areas.

UPI, and indeed, digital transaction uptake essentially hews close to the availability of reasonably reliable grid electricity and mobile Internet connectivity and access to banking services. The abundance of low-cost UPI-capable devices is useful only if these precursors are useful.

Reasonable fee as an economy-scale tuned mass-damper.

I hope the result of applying merchant-fee-as-back-pressure, at any size of transactions, translates into a sizeable up-tick in hard cash transactions. Nations of people that want to remain sovereign and democratically-run, ought to incentivise heterogeneity of money flow mechanisms. Especially, they/we, the people, must ensure, through our democratic influence as citizens, that a sizeable portion of the/our economy is person-to-person hard cash transactions.

And this provides a measure for "is the fee punitive?". Let's say, hypothetically, India's money supply mechanism is resilient if about 75% of money supply is digital, and 25% is hard currency. Anything outside this envelope is tending towards punitive costs on the people, both as tax payers and as transaction-fee-payers. Our central bank could manage the money mix, through judiciously tuned per-transaction fee on UPI and other digital payments, not unlike managing the volume of banknotes in circulation. The digital printing press is infinite money, if the effective fee is zero (psychologically). Sometimes, you want to make the fee zero, to bring it all into balance again, but most times, you want to create some friction to keep it from becoming a nation-state level attack vector (whether self-goaled or externally inflicted).

Crypto currencies and/or CBDCs are emphatically NOT the answer for such resilience.

I'd go so far as to argue that those forms of currency undermine (pun intended) sovereign economic resilience, where "sovereign" includes the little guy as much as it does a multinational or a country.Crypto system infrastructure is brittle by design and construction. Its effective use is predicated on the magical availability of wildly complex planet-scale electrical and communication infrastructure, not to mention dedicated tending-to of fast-decaying compute hardware, by literally every single participant in the network. A USB stick of gold-brick valued crypto, buried in the backyard is not at all equivalent to a brick of solid gold buried in the backyard.

Digital money systems make top-echelon black-box corruption easy. Hard cash makes it hard.

Recent years have made it patently obvious that digital-first money flows are wide open to centrally-controlled and/or monopolistic manipulation by individuals in power.

Consider the logistics of managing USD 1M in small bills. Hell, even USD 100 bills because 1M of those is about 10 Kilograms of paper mass (or about 22 pounds for you non-SI enjoyers (why?)). Now you need a large handbag, or a cool trench coat with several large pockets.

Multiply 1M in USD 100 bills, by 1,000, for billion-dollar corruption. That is 10,000 Kg of paper bills alone [0]. Now, add to that, the industrial pallets, containers, and packing material to hold it all sensibly. Let's say 1,000 Kg for each such cash pile.

Further, add to that the real-world infrastructure and organisational capacity to construct, maintain, secure, transport, and otherwise manage the infrastructure needed to hold and deploy your USD 1Bn in hard cash. This staggeringly capital-intensive exercise is subject to economies of scale.

These facts of life make it that much harder for anybody, especially enemy nation-state actors, to physically perpetuate large-scale money-supply based corruption of the kind being increasingly perpetuated by individual people, in private and public life, because they are able to exercise state-level power over digital economies.

Furthermore, currency notes are ridiculously hard to counterfeit --- AFAIK Indian banknotes (and US ones) are among the most secure (as in transaction-trust-secure) forms of monetary exchange humans have crafted.

Printing and injecting those into an economy at scale, to launch an inflation-attack requires nation-state level capacity at multiple levels, and the geopolitical incentive to do so. And if they do, it does not remain surreptitious for long.

Co-opting money systems, especially crypto-currencies to private ends and/or a offensive economy-destabilising tools, is trivial in comparison. You don't need to launch a 51% attack on the ledger. You just need a big enough psychological spanner, delivered into everyone's infinite brainrot feeds, to make 'em believe in The One True Currency; one that benefits you personally the most, obviously...

Obligatory XKCD: "Security" https://3d.xkcd.com/538/

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[0] More paper-napkin arithmetic: https://www.ehd.org/science_technology_largenumbers.php and https://goodcalculators.com/money-weight-calculator/ etc... (no affiliation to any of them).

(edit: fix typos, add clarifications, maybe I should have made an actual blog post... my publishing workflow isn't indieweb enough yet, sorry :'))

areoformyesterday at 10:04 PM

Ever since someone brought up this system a while ago and confused it with a Real-Time Gross Settlement (RTGS) system https://news.ycombinator.com/item?id=48875605 , it has been bothering me that seemingly no one is talking about the real long-term cost of this "free system."

The history of payment systems is a history of risk. A quick primer,

All large-scale payment systems that interface with banks must have an answer for the inherent conflict between what the bank does (i.e. provide debt) and how it does it (by taking savings).

If the purpose of banks is to take capital from customers and use it to provide debt to others, then how much money should they keep for their customers' withdrawals and transfers?

If you do constant transfers back-and-forth 24x7 multiple times a second, then banks need a lot of capital at hand to manage the liability.

So even though gross settlement is supposed to be real-time, most RTGSes allow banks to borrow from their government's central bank via an "intra-day credit" system and then effectively net / settle at the end of the day, https://www.newyorkfed.org/research/epr/08v14n2/exesummary/e...

This loophole in a supposedly real-time system reduces the amount of money that banks "actually" owe each other. This allows banks to keep smaller reserves and provide greater amounts of capital to their customers.

You can see the different daily settlement points for the US here, https://www.federalreserve.gov/frrs/regulations/ii-federal-r...

But if you net only a few times a day, it creates risk. What if a bank becomes insolvent in between? Then it wouldn't be able to meet the obligations created by its customers, which would mean that other banks would fall short on their obligations and so on.

It's a network contagion effect; which is partly why the US Fed spent the better part of a decade studying counter-party risk in settlement systems before designing the latest version of its RTGS.

The Fed has protocols in place to stop such contagions before they start. Does the Indian government and its central bank? Where's the capital required going to come from? If a bank fails, who pays for its obligations? The Fed (currently) has a free infinite money glitch backed by the US Military, but the Indian government doesn't. So... where's that money going to come from?

Who is underwriting this system? Have they modelled systemic collapse? Because given what I've read about Indian banks and their bad debts, https://www.bbc.com/news/world-asia-india-58654740 it's a when not an if.

Cue a billion people panicking...

never_inlinetoday at 7:49 AM

[dead]

rappaticyesterday at 9:10 PM

Apparently even BBC reporters now use LLMs to draft their articles.

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