alt Hacker NewsI agree with their conclusion.
I somewhat regret buying my framework laptop at this stage, because the answer to every fault is "buy a new component, from framework".
I'm not sure I blame them for this really, but there is no competitive market of parts (or really any market at all), which means that the reality is that you're just locking your money to them. They also often have stock issues, so woe betide you if your component fails at the wrong time.
It's very hard to predict costs here, but framework laptops do seem to fail more than other brands, and their laptops do tend to be more expensive. In comparison to MacBooks I've used over the years, which other than screen delaminating, have been faultless, at least.
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I've had this sort of thing happen with a Dell XPS, and their response was "purchase a new laptop". While it would be great if we had stronger consumer protection, for both economic and environmental reasons I prefer the Framework approach.
having 2 fw 13s this is my experience as well (and also friends who bought into FW); i was willing to give the 13 pro a try until they downgraded my order. I inevitably cancelled and went with a dell xps14 and its a fantastic laptop. I am unsure bout any future fw purchases. also my m1 macbook pro is made so well I've abused this to the cows come home and i feel like it still has another 3+ years to it..
everytime someone brings up the e-waste aspects of fw, i don't know if its that simple...because i've definitely already generated much more e-waste with my frameworks than any other laptop i've bought in the last decade
that being said, i do like the fw vision, but they might be trying to do TOO much that their quality is suffering for it
> In comparison to MacBooks ...
I can buy 3rd party: RAM, SSD, WI-FI,random Expansion cards from the marketplace. I can open and clean and change thermal paste, etc. I've heard the display can be bought from alibaba, etc.
I can't even open my Mac.
Yes, one of the first lessons as a Framework owner is that "repairable" just means "it's mostly modular and you are able to buy replacement modules when things go wrong".
My conspiracy theory is that selling parts is pretty much their main business case.
A modular gpu using a new standard that is form-factor specific for only a specific model? Matte panel released a few months after the first 13.5 model was released with glossy panel as only option?
It sounds a bit fishy to me. But maybe I'm just a bit too cynical .
We bulk bought a lot of Framework Intel 12th gen laptops to kit out our engineering team.
Within a year many of these (>20%) started experiencing the "400 MHz bug" where the CPU is either intermittently or constantly stuck at 400 MHz, and the laptop starts to heat up like an oven. As far as I know there has never been any conclusive fix for this issue from Framework, or even an official debugging guide.
It really soured me on the idea of repairable laptops - what's the point of it being "repairable" if you have huge fundamental flaws in the hardware that go unfixed?