> Time spent on customer requests, docs, and projects held steady [..] AI has so far changed how teams execute far more than how they decide what to build

I think the measurement for this may be flawed. We do mostly use AI to decide how to build. But what we build is influenced by AI-driven research into a problem or task. That's largely done in coding and desktop AI tools, not Linear Asks/AI.

I'm working on accelerating my team's work by implementing AI-driven code pipelines with guardrails to eliminate as much unnecessary review time as possible. Also making a chatbot for turning repetitive tasks & PRs into buttons, and an "architectural guidance" chatbot that gives advice tailored to our business, software/system architecture, cloud, standards, etc. This puts AI and automated jobs in the center of both how (automated task) and what (architecture guidance).

But this has a not-so-great implication for Linear. With my tools, a human never has to touch a ticket, so we could use any ticketing system with an API or CLI. Linear is a great product because they made a great interface. What happens when I replace their interface with a chat bot?