> > Usage does not correlate with valued output or ROI
>This sounds possible but how can we know?
If usage correlated with ROI, we would never stop hearing about it from the big AI firms.
The fact is that a bunch of marks and rubes got suckered into buying snake oil.
It's hard to measure ROI so we generally wouldn't. Even McKinseys and BCGs have a hard time showing ROIs.
Sure, you could say all digital transformations are nebulous snake oil and don't deliver but I just don't think this is the case.