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willdryesterday at 4:12 AM5 repliesview on HN

The end user disables pixel cleaning because the pop-up annoys them. They then start bitching about burn-in within 6 months, RMA the monitor even though it was their choice to do so, and spread negative sentiment about your brand going forward for being "prone to burn in".


Replies

jcelerieryesterday at 10:26 AM

Yes? Are you a human or a corporation talking? Has Samsung achieved singularity status and is now posting on HN?

Besides, the negative sentiment that OP shares here sis for me much stronger than any burned pixel, annoyances like this are a sure way for me to not buy a product if I read this in reviews

show 1 reply
StableAlkyneyesterday at 4:13 PM

OP wants his property to behave in a specific way, clearly knowing the risks.

I'm not seeing how a hypothetical bad review about a $200B company is at all relevant here. The manufacturer's reputation is not in any way OP's problem.

If you own the hardware, it is yours to abuse, break, and do all manner of things that would make the engineers who designed it cringe: you do not owe any allegiance to them.

flaveliusyesterday at 4:58 AM

..which then forces the manufacturers to develop better solutions - people who are annoyed by manual maintenance tasks or disruptions buy them - Not a bad scenario for both sides.

cwilluyesterday at 4:45 AM

Cool story, bro.