alt Hacker NewsThe EU just had to pass a law to force companies to disclose if a customer service agent is AI or Human. It is beaten.
https://commission.europa.eu/news-and-media/news/safer-and-m...
Replies
AnotherGoodName • yesterday at 3:37 PM
Also the endless online debates of ‘is this post made by ai? What about those images, that video or that music?’.
stavros • yesterday at 2:16 PM
Nowadays, I prefer AI CS agents to humans. I just had a chat with an AI yesterday, it understood me perfectly even when I made mistakes, I was impressed.
In contrast, humans tend to paste me the same barely-relevant macro over and over, no matter how much time I spend explaining my issue.
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maximilianthe1 • yesterday at 2:11 PM
Customer service is very different. Crappiest audio quality possible & scripted answers all the way down. Almost like humans are forced to behave like machines.
Nobody thinks customer service agents are real, realistic or useful. EU just passes laws.