I never used Windows, I never used Apple, I never used Adobe, I made my life harder than I needed to for my ideals...
Now I am old and have enough hobbies and want things that just work.
Got an iPad, and honestly most apps actually suck and cost monthly subscriptions plus app price, got a windows PC for music and it's horrible and full of ads.
But these 3d printers actually just work.
From a customer standpoint I can't blame them, it's sad that they can't be at least a little less evil
Any reason why you did not choose a PRusa 3D printer ? From my experience those work well, are mucxh more open & don't do any of the stupid shit Bambu is trying to pull off.