> In conclusion, I’m pretty negative about AI in general, but this experience made me cautiously optimistic about the role the technology could play in protecting consumers from counterfeit products.

Whaaaattt? How could the author go through such detail and discover that Gemini completely failed in the assigned task (calling all the products fakes when some were and some weren't means that it provided zero correct assistance in this discrimination task) and then conclude "AI could play a helpful role"??? Does the author also conclude that stopped clocks could play a helpful role telling time because the are correct twice a day?

Apparently AI isn't the only thing that hallucinates.