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nlawalkertoday at 2:24 AM1 replyview on HN

Sounds like credit card sites. Most everything is pretty creaky; “redeem rewards” is broken or offline for maintenance; “pay bill” is greased lightning all the way through.


Replies

AlotOfReadingtoday at 4:03 AM

I've noticed exactly the opposite with other kinds of lenders. Refinancing and renegotiation is optimized to the hilt, but the payments system seems to have an SLA of zero 9s.