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dbspintoday at 8:43 AM3 repliesview on HN

> I think you’re going to have to PR challenges getting people to welcome robots into their homes.

I think it's important that someone point out this isn't a 'PR problem'. It's a practical resistance to commodified surveillance. All these domestic robotics companies train on video of users homes, many sell such data, each and every one are a vector for state domestic state surveillance. Not to mention criminal hackers, stalkers and others with an interest in who is at home when and what precisely they are doing. Short of having non-internet connected, locally processing domestic robots - something unlikely to exist in the foreseeable future - they are a privacy nightmare. Bad as google home, alexa and such devices are for privacy - a walking, controllable, camera and set of mechanical arms running loose in a home is infinitely worse.


Replies

xnxtoday at 10:33 AM

> interest in who is at home when and what precisely they are doing.

That is pretty far down the list. For the most part, they just want to see what products you have so they can sell you more.

fxtentacletoday at 9:29 AM

Also, didn't Roomba already leak non-consensual bathroom videos?

LoganDarktoday at 9:38 AM

It is absolutely a PR problem. Privacy is a real concern, but it's the PR that companies are scared of. As, say, Flock have been starting to find out lately. Public backlash matters.

And PR is the problem you have to overcome for people to let smart devices into their homes too. For instance, people started avoiding Ring cameras once it got out that they're a privacy nightmare -- that's PR. Sure, the people that avoid them care about privacy -- that's why they're listening -- but PR is the reason they even had anything to listen to. Likewise, PR is how people get creeped out by robots scanning their homes. They already never wanted that, of course, but they weren't creeped out until they learned about it. That's PR. Now people are wary to let any new devices into their homes, especially robots, because of historical PR like this. And so now it is a PR problem to get people to give you a chance in the first place.

Edit: I want to be explicit here that I'm saying you avoid bad PR by not only being good but having people discover the good. And waiting for people to sufficiently discover it can be a struggle. It doesn't matter how good you are if people don't know. That's what I mean by it being a PR problem -- PR is how people know.

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