alt Hacker NewsI tried them with our small company. They seem ... young. Support on discord is not something I can sell to our owners. We sent a ticket that activating some of their services instantly caused bad bots to scan our site, and never got a decent reply on that. Their attitude does not inspire confidence and for that reason we scrapped them as an option. Never actually found a good European option besides them, which is sad.
Replies
bcye • today at 10:39 AM
There is a normal support ticket system not on Discord, which they loudly advertise for having a very good response time. The Discord server is not the primary support method
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kosinus • today at 10:25 AM
Like, the bad bots you see when they get an https cert issued and it becomes visible in the public logs, or something else?
Agree discord sucks.
> We sent a ticket that activating some of their services instantly caused bad bots to scan our site
You assigned a new https certificate around that time, didn't you? Those are public now and will cause an immediate scan.